Lingering Anger Over Pandemic Furloughs Fuels Hotel Jobs Shortage, Study Finds

Hotels and restaurants continue to lag in filling positions in the post-pandemic recovery, and new research suggests that it's anger — rather than fear, laziness, pay disputes, or another factor — that's a critical component creating the worker shortfall.

Many skilled hospitality workers who were furloughed or laid off during the pandemic remain angry about how the sector had treated them, according to just-published r