Oracle Hospitality Wants to Bring More Hotels Into the Cloud


Wyndham Noblesville

Skift Take

It is mind boggling to think about how needlessly difficult hoteliers' jobs can be because of old technology. The hotel industry is definitely late to make an upgrade, but better late than never.

The hotel industry finally wants to modernize the tech systems it uses to operate. And Oracle Hospitality — which has sold much of the older tech that’s still being used today — is focused on making that shift happen. 

Nearly 5,000 properties are now using the four-year-old Oracle Opera Cloud property management system, and there are about 10,000 more in the pipeline, said Alex Alt, senior vice president and general manager for Oracle Hospitality. The pipeline includes Oracle customers that want to upgrade, as well as hotels running other legacy systems or competing modern systems. Alt expects that number to exceed 40,000 in the next three years. 

More than 40,000 properties use some version of the Oracle property management system product. The majority are still using old or on-premises Oracle systems, but the company is working to help those clients upgrade to the modern cloud-based system. 

The number of Opera Cloud customers has doubled each year since it was released. 

“That acceleration has exceeded our expectations,” said Laura Calin, vice president of strategy and solutions management for Oracle.